Relievers – Urban Pests Control – IPM

Since being established in 2021, Relievers – Urban Pests Control – IPM  has gone from strength to strength building on our reputation for providing a reliable and professional service as well as excellent customer care.

We are fully focused on learning and developing new methods of pest control to stay at the very front of our field.
We constantly research changes in pest behaviour, habitats and changes in dietary sources.
We are very environmentally aware and take great care to avoid non-target species and use non-toxic methods to reduce the environmental impact of work.
We have many benefits for you our customers as we pride ourselves on integrity and business ethics, constantly striving to be the best we can. We’ve never stopped learning and adapting to the ever changing world of pest control and health and safety. This commitment to constant training is at the heart of everything we do. We like to think our clients keep coming back to us because they know we have the expertise to handle their needs. At Relievers – Urban Pests Control – IPM we have a commitment to honesty and transparency that few companies can match.

We have built up an extensive client base through hard work, honesty and recommendation, and believe that high standards of work and customer relations are what help to contribute to the success and growth of our business.

HOW WE WORK
Regardless of the time of year, undesirable pests can surround your business premises on the outside, seeking entrance whenever and wherever they may have a chance. Now you can put a stop to these unwelcome pests with our protection plan. Our service consists of a thorough inspection of your premises and a consultation with you-the customer. Our highly trained technicians are able to quickly identify and develop a treatment plan that will best fit your business premises needs. Your service will typically include the following:

1. INITIAL SERVICE
Our customized service is designed to protect your home and family from year round pest invasion. This starts with our initial treatment which is designed to flush out and eliminate existing adult pests from in and around your premises. Because most pest have differing life cycles that may range from 15-30 days you may still notice occasional pest activity due to adolescent insects hatching and being flushed out of their nesting areas.

2. CONTINUING REGULAR SERVICE
Your follow up and regular services are the key to breaking the life cycle of insects around your premises and preventing future pest nuisances. As soon as we have completed your first regular service, we will have the pests at a controllable level and we will continue to eliminate their colonies. Each ongoing regularly scheduled service further reinforces this protection as we continue to “eliminate” your premises from all pest activity.

3. EASY ON YOU, TOUGH ON PESTS
With our ongoing regular services you can have the peace of mind that accompanies living in a pest free business premises. If you have any questions or concerns you want to discuss with the technician or someone else at our company, simply call the office and we will be happy to assist you. What could be more hassle-free?! We believe this is the easiest, yet toughest treatment plan to prevent unwanted pests from invading your premises.

RISK ASSESSMENT
Impact/ Effects
* Passive disease transmission, e.g. E.coli
* Contamination of food
* Damage to goods

How do they get in
* Incoming goods
* Drains
* Electrical / pipe conduits from adjoining areas

Signs of infestation
* Damaged products
* Live / dead insects (or parts of)
* Faecal pellets / smear marks
* Roachy’ smell
* Egg cases

What Relievers Urban – Pests Control – IPM Can do
* Detection
* Monitoring Service
* Heat Treatment
* Insecticide Spraying

OUR MISSION
To be a leader in the pest control industry by delivering the best pest control service using the latest proven technology in an environmentally responsible way cost effectively.

OUR VISION
* Consistently and flawlessly execute our specific and unique customer service experience that in turn produces enthusiastic referrals and recommendations from loyal and lifetime customers.
* Be a financially responsible and profitable organization.
* Be an industry leader, respected and well regarded by customers, industry members and the community.

OBJECTIVE
* PROTECT – The customer from disease, fear and pain caused by undesirable pest activity.
* PREVENT – The recurrence of pest infestation and reduce the level of infestation to acceptable level.
* PURSUE – Perfection as it relates to the inspection and identification of pests, environmental modifications techniques and the application of restricted and unrestricted use of pesticides, building a strong customer rapport and insisting on nothing less than providing the complete and unique customer service experience.

RESIDENTIAL PEST CONTROL
Here at Relievers – Urban Pests Control – IPM we offer a full residential pest control service throughout Kenya, our qualified technicians are able to deal with all kinds of pest including rodents (both rats and mice), termites, wasps, fleas, flies, bed bugs and cockroaches.

Whatever the pest problem, you can rest assured knowing that we offer a fast, efficient and professional pest control service to all of our customers.

Call us today and find out about our latest prices. Our charges are based on whether it is just a one off visit, or a course of visits required to eradicate your pest problem. With our very reasonable price structure you will receive a professional pest control service with no hidden charges.

Our technicians are fully trained and experienced in dealing with all types of pest. We are based along Airport North Road,  and have pest technicians throughout.

INTEGRATED PEST MANAGEMENT
Integrated Pest Management (IPM) for food safety uses a five-stage approach to pest control, focusing on prevention measures rather than a reactive regime.

IPM integrates multiple control measures based on information gathered through inspection, monitoring and reporting, tailored to the circumstances of each site (Environmental Protection Agency, 2011).

1. INSPECTION
Pest control starts with the design and construction of the building, including the internal and external layout and construction materials. This should prevent harbourage of pests, deny access through doors, windows, vents, pipe work, drains, etc and minimise risk of access during business operations.

2. IDENTIFICATION
Plan the actions needed to prevent a pest infestation, including physical, cultural and chemical methods. Specify:

* Physical controls: maintenance of buildings to prevent access;

* cultural controls: change operating procedures to prevent infestations, specify the frequency of monitoring, responsible persons, monitoring activities, reassessment and documentation of activities; and

* Sanitation controls: removal of food sources such as waste, spills and inappropriately stored food; removing harbourage;

* Chemical controls: how to eliminate pests with safe and approved pesticides suitable for use around businesses storing, preparing and displaying fresh and packaged foods and where members of the public are present;

* An inspection regime to detect the presence of pests as early as possible, around and in buildings, in fittings, equipment, stored and displayed products and incoming supplies; training of personnel;

* Document the control measures specified; these must be available for a review team and auditors/ inspectors.

3. MONITORING
Implement the control measures that provide the most effective results and ensure safety:

* Appoint trained personnel to be responsible for each area of the control measures. This can include appointment of internal or external experts for monitoring pests;

* Assign adequate resources to implement the measures;

* Implement the control measures and inspection regime according to the plans;

* Record actions and results in accordance with standards and legislative requirements.

4. ACTION
When there is a pest outbreak a clear identification of the pest is essential to determine the most appropriate control methods and the preventive actions needed to avoid re-infestation.

There are six basic questions to ask about a pest and the threats that it poses to food safety

* What is the pest species?
Different species of closely related pests have different behaviour and biology that will require tailored treatment for best results.

* Where does the pest come from?
Has it come in delivered goods or gained entry or been attracted into the building due to structural defects, poor maintenance, poor hygiene, decaying goods, etc?

* What damage does it do?
Does it pose a food safety risk to fresh, prepared or packaged goods; can it damage fittings or building structure?

* Where are they?
Conduct an inspection of the building and the surroundings using a qualified pest control person who will understand the pest and identify the harbourage places.

* How many are there?
Estimating the quantity of pest will give an indication not only of the extent of the problem but also how long they have been established on the premises.

* Why are the pests there?
Pests could be present due to supplier or transport problems, or environmental conditions that encourage or trigger pest infestation.

5. EVALUATE
Evaluate the effectiveness of the pest control programme. This can include:

* Examining pest control operations;

* Reviewing operating procedures to reduce food sources, harbourage and contamination;

* Review preventive maintenance procedures;

* Documentation of the review;

* Recommend changes and improvements to the IPM program.

* Implement the recommended changes to the IPM program.

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Our Services

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